Scratch Dent Pro Terms Of Service

General Information

Scratch & Dent Pro Ltd uses industry leading repair processes that virtually remove scratches on any auto finish. This process only takes minutes so you can get back to enjoying your vehicle. Scratch & Dent Pro Ltd technicians seal the affected area with fillers, use heat to flatten the surface and then colour match the area to match the rest of your painted panel.

How does our process compare to conventional paint repair?

Below is an example of a traditional repair.

Scratches: What's out of coverage?

• Plastic body panels including bumpers and side mirrors because there is no technology to cosmetically repair these areas. Once plastic is damaged, it needs to be replaced.
• Horizontal body panels because this does not include parking lot damage
• Imperfection that is too deep and has gone down through the primer coat or to sheet metal surface because there is no technology to cosmetically repair these areas.
• Damage that exceeds 4'' in length, which would be considered collision damage and an insurance claim.

Paintless Dent Repair

Scratch & Dent Pro Ltd Repair technicians apply pressure and leverage to the backside of a panel and massage or work the dent out, keeping the factory paint intact. There is no sanding, body fillers or painting involved.

Paintless Dent Repair: What's out of coverage?

• Plastic body panels including bumpers and side mirrors because there is no technology to cosmetically repair these areas. Once plastic is damaged, it needs to be replaced.
• Horizontal body panels because this does not include parking lot damage
• Environmental or chemical damage (hail damage or tree falling on car) because that would be an insurance claim.
• Inaccessible damage or damage that has been creased or on edges where manufacturer bracing does not allow for repair using the PDR method
• Damage that exceeds 4'' in width or length, which would be considered collision damage and an insurance claim.